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Gigastrand Store Guide and FAQ
Navigating The Store How to get around.
Adding more items to your cart.
Do you provide photographs of your products?
Do you offer translated descriptions to other languages?
How To Make a Purchase What is Paypal?
I do not have a Paypal account and don't want one, how do I purchase and not use Paypal?
Do you accept Money orders?
Do you do COD?
Can I pay half now and half later?
What to expect after purchase.
Domestic / International Sales and Shipping
If I live outside the US how do I make a purchase?
What Countries Do You ship to?
Do you ship to APO/FPO addresses?
What sort of international power capabilities do your PCs have?
Do you ship Linspire/freespire In languages other than US English?
Do you provide international language support?
What are the shipping Icons?
Contact
How to contact
Shipping Inquiries
Navigating The Store
How to get around.
The store is designed with a standard web-based point and click interface.  To get back to a previous page, use the Back button on your browser.
Adding more items to your cart.
Clicking on the Add To Cart button adds an item to your cart.
Click on Continue Shopping to go back to the previous page and navigate the store to add more items to the cart.
Do you provide photographs of your products?
Whenever possible, we provide photographs of our products.  Illustrations that approximate the product are provided whenever actual photos are not available.
Do you offer translated product descriptions to other languages?
Some translated product descriptions are available. Our shopping cart, Paypal, will translate itself to your country's primary spoken language once you select your ship-to country.
How To Make a Purchase
What is Paypal?
Paypal provides the shopping cart in which we process online orders.  Using Paypal allows us to accept a wide variety of payments, process your order quickly, accurately, and efficiently.

PayPal, an eBay Company, enables any individual or business with an email address to securely, easily and quickly send and receive payments online. PayPal's service builds on the existing financial infrastructure of bank accounts and credit cards and utilizes the world's most advanced proprietary fraud prevention systems to create a safe, global, real-time payment solution.
I do not have a Paypal account and don't want one, how do I purchase and not use Paypal?
When you go to checkout, there will be a link below the login that will take you to a standard Shopping Cart Checkout form.  It will not sign you up for Paypal and you can use your credit card as normal.
Paypal optional
Do you accept money orders?
Yes, however, money orders have to be done the old fashioned way. Here is how to order:
  1. Add the items to the shopping cart as normal.
  2. View the shopping cart.
  3. Print the shopping cart contents and prices.
  4. Mail the shopping cart contents with your payment to:
Gigastrand International
2522 W 41st  Box 123
Sioux Falls, SD 57105
Will you do C.O.D.?
Collect On Delivery orders are not available through Gigastrand.
Can I pay half now and half later?
We require a full payment on an order before we can process it.
What to expect after purchase.
Once your order is complete you will receive a payment confirmation from Paypal.  Unless additional communication is requested the next communication you will receive from Gigastrand is our ship confirmation with tracking info when your order is shipped.

Exceptions:
US Postal Service orders will not receive a ship confirmation from Gigastrand unless you specifically request it.
Domestic / International Sales and Shipping
If I live outside the US how do I make a purchase?
Purchase from the store as normal.  Select your country at checkout.
What Countries Do You ship to?
We currently ship to the Following countries:
United States and US territories, Canada, United Kingdom, Iceland, all of mainland Europe, Australia, New Zealand, Philipines.  
Do you ship to APO/FPO addresses?
Yes.
Do you ship Linux In languages other than US English?
Distributions (LinuxMint for example) often have built-in support for other languages and keyboard layouts.
What sort of international power capabilities do your PCs have?
All of our PCs are rated for 110 or 220 volt.  The computers we carry currently come only with the US power cord with the option to purchase a power cord made specifically for your locale.
Do you provide international language support?
We can provide limited support in some other languages via e-mail and on the website
What are the shipping icons?
The Shipping Icon Key can be found here.
Contact
How to contact
For sales questions, you can e-mail us at sales@gigastrand.com
Shipping Inquiries
Shipping policies can be found here. You can also e-mail us at sales@gigastrand.com